Then,
James and John’s mother approached Jesus. She knelt and asked if he might grant
her a favor. Jesus asked her simply, “What do you want?” (Matthew 20:20-21)
Do you ask your people what they want? In a
world of expert studies and polling data, customer service indices, and trade
publications you may think you know what they want. However, if you ask them -
seriously – and give them time to think, you may be surprised. You may get a
real and thoughtful answer.
Jesus often asked this question in one form
or another. It was more to make the other person think than to get their
answer. This question makes the responder consider, “What is important?” When
your people have an opportunity to tell you what they really want, and they
have time to carefully think about it, and they believe you will listen and
care, they will be serious. The answer will then help you – and the process
will help them more. One of the greatest ways to show love for another is to be
concerned for their deepest desires.
Invest the time and energy to ask your
people, “What do you want?”
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